Gringo Management – Working with Spanish-Speaking Employees

Spanish-speaking employees are the largest growing group of employees in the U.S. Besides certain language barriers, they have a culture and work ethic that is different from Anglo-Saxon American traditions. Topics covered include gender roles, etiquette, communication, work performance feedback and delegation. In this lively and interactive session, participants learn to adjust their style to have better communication, fewer misunderstandings, increased loyalty, less turnover and more productivity.