Making the Horse Drink – How to Get Supervisors to Document Without Beating Them

It is the weakest link in your organization’s armor and yet you cannot get supervisors to document. Participants learn the six reasons supervisors avoid documenting work performance problems and are offered numerous solutions for how to address that reluctance, including how to structure a corrective action system that supervisors will actually use. In addition, participants are given the tools to develop a training session that will prepare supervisors for, and alleviate their fears of, the dreaded face-to-face employee conference.

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